3 Tips For Choosing A New Office Phone System

14 January 2016
 Categories: Business, Blog


If you are currently trying to choose a new phone system for your office, you will quickly discover how many options there are. When comparing phone systems, it helps to look at the individual benefits and drawbacks, features, and services that are provided. Here are some tips for choosing a new phone system for your office.

Consider the Needs of Your Business

The first decision to make when comparing phone systems is to hone in on what your company's needs are. If you have a small office and don't make a lot of calls, you might be fine with a simple multi-line phone that doesn't include a lot of bells and whistles. On the other hand, if you need phone service for a dozen or so people for your business, you may need to look into phone systems offering additional features. Make a list of your needs and preferences as it helps to eliminate certain phone systems and services.

Decide on the Services

Once you know approximately what you are looking for, you can start narrowing down your choices. This includes deciding what services you want to have with your office phone systems. Landline phone services are always available, and still the better option for many businesses. While landline phones work great, you have the drawback of losing service if the power goes out. Another option is to go with wireless phone service, which can be hosted by a provider or the cloud. This is good when you have limited phone calls to make or receive. Lastly, there is Voice over Internet Protocol (VoIP), which can also be hosted by a cloud or service provider.

Also think about smaller services you can get with the phone system, such as choosing call forwarding and caller ID. These are options available with most phone services, along with different types of voicemail.

Choose the Special Features

The last thing to do is look into special features of the different phone systems. For example, some systems allow you to easily forward calls to any phone or device when you are on the road. You might also want to get digital phone service since it has the feature of voicemail transcription, allowing you to read your voicemails instead of having to listen to them. There are phone systems that let you record all of your phone calls with transcription or keep a record of all sent and returned calls in a cloud to look upon later. That way, you never lose a contact.

If you need help comparing phone systems, contact Compare Business Products.